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¡Pendientes ligeros!

FAQs

  • Do ceramic earrings weigh a lot?
    No! Despite what many people believe, ceramic earrings are just as lightweight as others of the same size. If you want to know the weight of a specific earring, feel free to write to me. But I can tell you that the most common comment from Freigeist customers has been: "I thought they would be heavier." They are always surprised by how lightweight they are.
  • Care instructions
    Being ceramic earrings, they are more fragile than others made of materials like acrylic or polymer clay. If you take care of them, they will last a long time with you. Just be cautious not to drop them on the floor or onto another hard surface. It's best to store them in the box I send them in; that way, they will be protected from impacts.
  • Materials
    All earrings are made of white clay and fired in a high-temperature kiln 1-2 times. The clasps are made of sterling silver. If you have any doubts, please reach out to me.
  • Gift wrapping and packaging
    I ship all earrings in a black jewelry box with the silver Freigeist logo. If you want me to add a note to the order because you are gifting the earrings, write me a message along with your purchase.
  • Returns and exchanges
    I do not accept returns, but I want you to be happy with your purchase. If you're not completely satisfied with your earrings, contact me. We'll find a solution. I may accept an exchange if the product is in perfect condition. You have a maximum of 7 days to contact me after receiving your order for this purpose. If you have purchased a custom product from Freigeist, these are not eligible for returns or exchanges. If, by any chance, you receive the earrings broken, please contact me to explore the options we have.
  • Conditions for returns/exchanges
    The buyer is responsible for the return shipping cost of the earrings. If the product is not returned in perfect condition, the buyer will be responsible for the loss of its value. To arrange any returns or exchanges, please send an email to freigeist.ceramica@gmail.com.
  • Shipping
    I ship orders within 1-2 business days. I use Correos (Spanish postal service) for shipping, and typically, orders arrive within 7-10 business days from the date of shipping. They are sent by certified mail. Certified shipping provides a tracking number.
  • Wholesale
    If you are interested in a collaboration with Freigeist to sell my earrings in your physical store, I would be delighted to talk with you. Write to me at freigeist.ceramica@gmail.com.
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